Terms & Conditions

Terms & Conditions

Last updated: November 7, 2025

Welcome to Apexelle. These Terms & Conditions (“Terms”) govern your access to and use of our website (apexelle.ca) and any purchase of products (“Products”) from our online store (collectively, the “Site”). By using the Site or purchasing from us, you agree to be bound by these Terms.

No Medical Advice

  • Content on this Site is for general information and wellness education only.
  • Our Products are natural health and wellness products, not prescription drugs.
  • Nothing on the Site is intended to diagnose, treat, cure or prevent any disease.
  • Always consult a physician or qualified health care practitioner before using any Product, especially if you are pregnant or breastfeeding, have a medical condition, take medication, or are planning a medical procedure.
  • Discontinue use and seek medical advice if you experience adverse reactions.

Product Information & Availability

  • We aim to provide accurate descriptions, ingredients, and usage information. However, we do not warrant that the content is complete, current, or error-free.
  • Product formulations comply with applicable regulations in the markets where we sell, including Canadian Natural Health Product requirements, where applicable.
  • We may change, discontinue, or limit quantities of any Product at any time without notice.

Orders, Payment & Shipping

  • Taxes, shipping, duties, and fees are added at checkout where applicable.
  • By placing an order, you authorize us (or our payment processor) to charge the total amount to your selected payment method.
  • We reserve the right to refuse, cancel, or limit any order, including in cases of suspected fraud, inaccurate information, or product unavailability. If we cancel an order, any payment collected will be refunded.
  • Shipping options, costs, and estimated delivery times are provided at checkout. Delivery times are estimates only.

Accounts & User Information

  • You may create an account for easier checkout, order history, or wishlist features.
  • You are responsible for keeping your login credentials confidential and for all activities under your account.
  • Please notify us immediately of any unauthorized use of your account.

Intellectual Property

  • All content on the Site, including text, graphics, logos, product names, images, videos, and layouts, is owned by Apexelle or used under license and is protected by applicable intellectual property laws.
  • You may not copy, reproduce, modify, distribute, display, or exploit any Site content without our prior written consent, except as necessary for personal, non-commercial use of the Site.

Third-Party Services & Links

  • The Site may contain links to third-party websites or use third-party apps (e.g. payment processors, analytics).
  • We are not responsible for the content, policies, or practices of third-party sites or services.
  • Use of third-party services is at your own risk and may be subject to their own terms.

Disclaimer of Warranties

  • The Site and Products are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.
  • To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, durability, and non-infringement.
  • We do not guarantee that the Site will be uninterrupted, secure, or error-free.

Limitation of Liability

  • To the fullest extent permitted by law, Apexelle, its directors, employees, partners, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or Products.
  • Our total liability for any claim relating to the Site or Products shall not exceed the amount you paid for the specific Product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Apexelle, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising out of your breach of these Terms or misuse of the Site or Products.

Changes to These Terms

  • We may update or modify these Terms at any time by posting the revised version on this page.
  • Changes are effective when posted unless otherwise specified. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

Contact

If you have any questions about these Terms, please contact us at: inquiry@apexelle.ca.