Terms

Last Updated: July 8, 2026

Please read these Terms & Conditions carefully before using this website, purchasing products, creating an account, subscribing to communications, participating in any Apexelle program, submitting content, or otherwise interacting with Apexelle.

These Terms & Conditions, together with any additional terms, policies, notices, or guidelines referenced herein, govern your access to and use of apexelle.com, the Apexelle online store, products, services, content, communications, account features, subscription programs, practitioner programs, affiliate programs, wholesale programs, sample programs, and any other online or offline services that link to these Terms.

By accessing or using this website, placing an order, creating an account, submitting information, joining a program, subscribing to emails or text messages, or purchasing products from us, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use this website, purchase products, or participate in any Apexelle service or program.

Important Notice: These Terms contain provisions that affect your legal rights, including a binding arbitration provision, class action waiver, jury trial waiver, warranty disclaimers, and limitations of liability. Please review these Terms carefully.


1. Company Identity; U.S. Website Scope

Apexelle is a wellness brand operated in the United States by Chiony Integrative Health Corp. For purposes of these Terms, “Apexelle,” “we,” “us,” and “our” refer to Chiony Integrative Health Corp, doing business under the Apexelle brand, together with its affiliates, officers, directors, employees, contractors, agents, service providers, suppliers, successors, and assigns, where applicable.

The website apexelle.com is intended for the United States market. Unless expressly stated otherwise in writing, products purchased through this website are sold by Chiony Integrative Health Corp.


2. Definitions

“Site” means apexelle.com, including any mobile version, online store, landing page, account portal, quiz, form, checkout page, blog, product page, or digital feature that links to these Terms.

“Products” means dietary supplements, wellness products, samples, bundles, merchandise, subscription products, and any other products offered through the Site.

“Services” means the Site, Products, content, customer support, newsletters, email programs, SMS/text programs, practitioner programs, affiliate programs, wholesale programs, sample programs, loyalty programs, product education, and any other services offered by Apexelle.

“You” and “your” mean any person or entity that accesses or uses the Services. If you use the Services on behalf of a company, clinic, organization, or other entity, then you represent that you have authority to bind that entity, and “you” includes both you personally and that entity.


3. Changes to These Terms

We may update, revise, modify, or replace these Terms at any time. Changes are effective when posted on the Site, unless a later effective date is stated. Your continued use of the Services after updated Terms are posted means you accept the updated Terms.

You are responsible for reviewing these Terms periodically. If you do not agree to any updated Terms, you must stop using the Services.


4. Changes to the Services

We may modify, suspend, restrict, discontinue, or replace any part of the Services at any time, including Products, prices, promotions, product descriptions, ingredients, packaging, product images, account features, subscriptions, practitioner programs, affiliate programs, educational content, and website functionality.

We are not liable to you or any third party for any modification, suspension, restriction, discontinuation, or unavailability of any part of the Services.


5. Eligibility; Age Requirement

The Services are intended for individuals who are at least eighteen (18) years old or the age of majority in their state or jurisdiction, whichever is older. By using the Services, creating an account, or purchasing Products, you represent and warrant that you meet this requirement.

If you are under 18, you may not purchase Products from Apexelle or use the Services unless permitted by applicable law and with involvement and consent of a parent or legal guardian.

We reserve the right to refuse service, cancel orders, close accounts, restrict access, or terminate participation in any program if we believe a user does not meet eligibility requirements or has violated these Terms.


6. No Medical Advice

The information provided through the Services is for general informational, educational, and wellness purposes only. It is not medical advice, diagnosis, treatment, or a substitute for advice from a physician, pharmacist, registered dietitian, naturopathic doctor, licensed traditional Chinese medicine practitioner, or other qualified healthcare professional.

You should not disregard, avoid, or delay seeking medical advice because of any information provided by Apexelle. You should consult a qualified healthcare professional before using any Product, especially if you are pregnant, planning to become pregnant, breastfeeding, have a medical condition, take prescription or over-the-counter medications, use other supplements, have allergies, are under medical supervision, or are planning a medical procedure.

Do not start, stop, or change any medication, treatment plan, diet, supplement routine, exercise routine, or medical regimen based on information from the Services without consulting a qualified healthcare professional.

Use of the Services does not create a physician-patient, practitioner-patient, pharmacist-patient, confidential, fiduciary, or professional healthcare relationship between you and Apexelle or any advisor, contractor, practitioner, or content contributor associated with Apexelle.


7. U.S. Dietary Supplement Disclaimer

Statements made about dietary supplement Products have not been evaluated by the U.S. Food and Drug Administration. Apexelle Products are not intended to diagnose, treat, cure, or prevent any disease.

Apexelle Products are intended to support general wellness and normal structure or function of the body where permitted by applicable law. Individual results may vary. Each person may respond differently to dietary supplements and wellness products.

If you experience any unwanted reaction, stop using the Product and consult a qualified healthcare professional. In case of emergency, contact emergency services immediately.


8. Product Information; Product Label Controls

We aim to provide accurate Product descriptions, ingredient information, supplement facts, directions, warnings, images, and availability information. However, we do not warrant that Product information on the Site is complete, current, accurate, error-free, or suitable for your individual needs.

Product images are for reference only. Packaging, bottle color, label design, capsule appearance, tablet appearance, serving size, ingredients, warnings, and other Product details may change from time to time.

Before using any Product, you must read the actual Product label, packaging, warnings, allergen statements, directions, supplement facts panel, and any included insert. If there is any difference between information on the Site and information on the Product label, the Product label should be treated as the primary source for use directions, ingredients, serving size, and warnings.

We may change, reformulate, modify, discontinue, limit, or recall any Product at any time. We may limit quantities purchased, refuse orders, or restrict sales where we believe doing so is appropriate for safety, compliance, inventory, fraud prevention, anti-diversion, or business reasons.


9. Product Claims; Disease-Claim Policy

Apexelle does not authorize disease claims for its Products. Unless expressly approved by Apexelle in writing and permitted by applicable law, you may not state, imply, advertise, post, publish, recommend, or suggest that any Apexelle Product diagnoses, treats, cures, mitigates, prevents, or reduces the risk of any disease, condition, infection, disorder, or medical symptom.

This disease-claim restriction applies to all customers, users, practitioners, affiliates, influencers, ambassadors, wholesalers, resellers, clinics, content creators, reviewers, and anyone else who mentions, reviews, recommends, sells, advertises, links to, or displays Apexelle Products.

Examples of prohibited claims may include claims that a Product treats, cures, prevents, or improves diseases or medical conditions such as anxiety disorders, depression, insomnia, cancer, diabetes, high blood pressure, infections, viral illness, respiratory disease, gastrointestinal disease, hormonal disease, autoimmune disease, inflammatory disease, or any other disease or medical condition.

Apexelle may request removal, revision, correction, or discontinuation of any content that we believe violates this policy, applicable law, platform rules, marketplace requirements, or Apexelle brand standards.


10. Orders; Acceptance; Pricing; Availability

When you place an order through the Site, you are making an offer to purchase Products. Receipt of an order number, confirmation screen, or confirmation email does not mean that we have accepted your order.

We reserve the right to accept, refuse, cancel, limit, or hold any order at any time for any reason, including suspected fraud, pricing errors, inaccurate Product information, inventory limitations, shipping restrictions, regulatory restrictions, payment issues, resale concerns, or violation of these Terms.

Prices, promotions, discounts, bundles, shipping rates, taxes, duties, and Product availability are subject to change without notice. We may correct errors, inaccuracies, or omissions at any time, including after an order has been submitted.

If an order is canceled after payment has been collected, we will issue a refund to the original payment method, unless otherwise required by law or agreed in writing.

We may verify information before accepting or shipping an order. You agree to provide current, complete, and accurate billing, shipping, contact, and payment information. You represent and warrant that you have the legal right to use any payment method you provide.


11. Payment; Taxes; Duties

By placing an order, you authorize Apexelle and/or our third-party payment processors to charge your selected payment method for the total amount shown at checkout, including Product price, shipping, taxes, duties, fees, and other applicable charges.

Payment processing may be handled by third-party providers. Your payment information may be subject to the terms, privacy policies, and security practices of those providers. Apexelle is not responsible for errors or failures caused by your payment provider, card issuer, bank, digital wallet, or other third-party payment service.

You are responsible for all applicable taxes, duties, customs charges, import fees, brokerage fees, and other governmental charges associated with your order, where applicable.

Unless expressly stated in writing, Apexelle Products purchased through the Site are not intended to be billed to insurance, government health programs, health plans, or other third-party payors. If a third-party payment or reimbursement option is made available, it may be subject to separate terms from the relevant provider.


12. Shipping; Delivery; Risk of Loss

Shipping options, costs, carriers, and estimated delivery times are provided at checkout or in our Shipping Policy. Delivery dates are estimates only and are not guaranteed unless expressly stated in writing.

Title and risk of loss for Products pass to you when the Products are delivered to the carrier, unless otherwise required by applicable law. Apexelle is not responsible for delays, loss, theft, damage, misdelivery, or failure to deliver caused by carriers, incorrect addresses, customs, weather, natural disasters, strikes, supply chain issues, or other events outside our reasonable control.

You are responsible for providing a complete and accurate shipping address. We are not responsible for packages shipped to incorrect, incomplete, outdated, or undeliverable addresses provided by you.

If your shipment arrives damaged, missing items, or with incorrect items, you must contact us at inquiry@apexelle.com within seven (7) business days of delivery and provide your order number, photos, packaging images, and any other information reasonably requested by us.


13. Returns; Refunds; Exchanges

Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.

Unless otherwise stated in our Return & Refund Policy, Products must be returned within thirty (30) days of delivery, unused, unopened, in original packaging, and with proof of purchase. Due to safety, quality, and regulatory reasons, opened dietary supplement Products may not be eligible for return unless they are defective, damaged, incorrectly shipped, or otherwise required to be accepted by applicable law.

A return authorization may be required before returning any Product. We may refuse unauthorized returns or returns that do not comply with our policies. Shipping fees, handling fees, duties, customs charges, and promotional discounts may be non-refundable unless otherwise required by law.

Refunds, if approved, will generally be issued to the original payment method. Processing times may vary depending on your payment provider.


14. Subscriptions; Auto-Renewal

Apexelle may offer subscription, auto-ship, subscribe-and-save, refill, or recurring purchase programs. If you enroll in a subscription program, you authorize Apexelle and/or our payment processor to charge your payment method on a recurring basis according to the subscription frequency, price, shipping fees, taxes, and terms disclosed at the time of enrollment.

Subscription charges may vary due to changes in Product price, discounts, shipping rates, taxes, Product availability, frequency, or changes you make to your subscription. We will provide notices required by applicable law.

You may cancel, pause, or modify your subscription through your account portal, by following the instructions provided in your subscription confirmation, or by contacting us at inquiry@apexelle.com. Cancellation requests must be received before the applicable order processing cutoff to avoid the next charge or shipment.

By not canceling your subscription, you reaffirm that Apexelle is authorized to charge your payment method. You are responsible for keeping your billing and shipping information current, complete, and accurate.


15. Accounts; Security

You may be able to create an account to manage orders, subscriptions, wishlists, rewards, product preferences, or other features. You are responsible for maintaining the confidentiality of your account login credentials and for all activity under your account.

You agree to provide accurate, complete, and current account information and to update it promptly if it changes. You may not create an account using false information, impersonate another person, use another user’s account, or allow unauthorized access to your account.

You must notify us promptly if you believe your account has been accessed or used without authorization. We may suspend, restrict, or close your account if we believe there has been unauthorized use, fraud, security risk, violation of these Terms, or other misuse.


16. Email Marketing; SMS/Text Message Terms

By submitting your email address, phone number, or other contact information, you may be able to sign up to receive promotional messages, educational content, product updates, cart reminders, shipping updates, back-in-stock alerts, or other communications from Apexelle.

Consent to marketing communications is not required to make a purchase. You may unsubscribe from marketing emails by using the unsubscribe link in our emails or by contacting us.

If you opt in to SMS or text messages from Apexelle, you consent to receive recurring automated or non-automated marketing and transactional text messages at the phone number you provided. Message frequency may vary. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

You represent that you are the subscriber or authorized user of the phone number you provide and that you are authorized to consent to receive messages at that number.

You may opt out of marketing text messages by replying STOP, END, CANCEL, QUIT, or UNSUBSCRIBE to any Apexelle text message, where supported. You may receive a confirmation message after opting out. For help, reply HELP where supported or contact inquiry@apexelle.com.

Transactional messages, such as order confirmations, shipping updates, account notices, or safety notices, may still be sent where permitted by law.


17. Practitioner, Affiliate, Ambassador, Influencer, Wholesale, and Reseller Programs

Apexelle may offer practitioner, affiliate, ambassador, influencer, wholesale, clinic, professional, sample, referral, or reseller programs. Participation in any such program may be subject to separate written terms, approval requirements, compliance standards, pricing policies, content guidelines, commission rules, product-claim rules, and termination rights.

Acceptance into any program is at Apexelle’s sole discretion. Apexelle may approve, deny, suspend, or terminate participation at any time, subject to applicable law and any written agreement between the parties.

Program participants must comply with all applicable laws, advertising rules, platform policies, Federal Trade Commission endorsement and disclosure requirements, Food and Drug Administration rules, state laws, privacy laws, and Apexelle brand guidelines.

Program participants must clearly disclose any material connection to Apexelle, including free products, samples, commissions, affiliate links, discounts, paid relationships, gifts, or other benefits, in a clear and conspicuous manner.

Program participants may not make disease claims, misleading claims, unsubstantiated claims, exaggerated claims, guaranteed-result claims, before-and-after medical claims, or claims inconsistent with Apexelle-approved Product materials.

Program participants may not sell Apexelle Products on Amazon, Walmart Marketplace, eBay, TikTok Shop, third-party marketplaces, unauthorized websites, or public resale channels unless Apexelle has expressly authorized such sales in writing.

Apexelle may require removal or correction of any content, listing, review, claim, image, video, advertisement, landing page, or marketplace post that we believe violates these Terms, program requirements, Product claim rules, brand standards, or applicable law.


18. Authorized Sales Channels; No Unauthorized Resale

Products purchased from Apexelle are intended for personal use only, unless you have a written wholesale, practitioner, reseller, distribution, or other commercial agreement with Apexelle.

You may not resell, redistribute, repackage, relabel, export, advertise, bundle, list, or sell Apexelle Products through any third-party marketplace, retail store, website, clinic, social commerce channel, or other commercial channel without Apexelle’s prior written authorization.

Unauthorized resale may interfere with Product quality control, safety tracking, recall management, adverse event reporting, customer support, pricing integrity, regulatory compliance, and brand reputation. Apexelle may cancel orders, limit quantities, close accounts, refuse service, or take other action if we believe Products are being purchased for unauthorized resale.


19. User Content; Reviews; Testimonials; Feedback

The Services may allow you to submit reviews, photos, videos, comments, testimonials, feedback, ideas, survey responses, questions, messages, social media tags, or other content (“User Content”).

By submitting User Content to Apexelle or tagging Apexelle in public content, you grant Apexelle a worldwide, non-exclusive, royalty-free, fully paid, transferable, sublicensable, perpetual, and irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, display, perform, create derivative works from, and otherwise use your User Content in any media, including the Site, email, advertising, social media, product pages, and promotional materials.

You represent and warrant that you own or have all necessary rights to submit the User Content, that the User Content is truthful and not misleading, and that our use of it will not violate any rights of any person or entity.

You may not submit User Content that is false, misleading, defamatory, obscene, abusive, hateful, threatening, invasive of privacy, infringing, unlawful, promotional without authorization, spam, medically inappropriate, or inconsistent with Product labeling.

Product reviews should reflect your honest opinion and actual experience. You may not submit fake reviews, paid reviews without disclosure, competitor reviews, reviews based on someone else’s experience, or reviews containing disease claims or medical advice.

We may monitor, moderate, edit, refuse, remove, or request revision of User Content at any time, but we have no obligation to do so. We may use suggestions, ideas, or feedback you provide without compensation or obligation to you.


20. Acceptable Use; Prohibited Conduct

You agree to use the Services only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the Services in violation of any applicable law, rule, regulation, or platform policy;
  • Use the Services for fraud, deception, spam, phishing, harassment, or unauthorized commercial activity;
  • Submit false, misleading, incomplete, or inaccurate information;
  • Interfere with, disrupt, damage, overload, or impair the Services;
  • Upload viruses, malware, bots, scripts, or harmful code;
  • Attempt to gain unauthorized access to accounts, systems, data, or restricted areas;
  • Scrape, crawl, harvest, extract, or compile data from the Services without written permission;
  • Use Apexelle trademarks, product names, images, copy, or content without authorization;
  • Frame, mirror, deep-link, or otherwise misuse the Site without written permission;
  • Impersonate another person or entity;
  • Use the Services to make disease claims or unlawful health claims about Products;
  • Purchase Products for unauthorized resale, diversion, export, or marketplace listing;
  • Use the Services to infringe intellectual property, privacy, publicity, or other rights;
  • Engage in conduct that Apexelle determines may harm users, Apexelle, the brand, or Product safety.

21. Intellectual Property

The Services and all content, materials, designs, text, logos, names, trademarks, trade dress, images, graphics, videos, audio, icons, software, page layouts, Product descriptions, formulas, packaging, and other materials are owned by Apexelle, Chiony Integrative Health Corp, their affiliates, licensors, or authorized rights holders and are protected by copyright, trademark, trade secret, and other intellectual property laws.

Subject to these Terms, Apexelle grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for personal, non-commercial purposes. No ownership rights are transferred to you.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, publish, download, store, transmit, sell, license, exploit, or otherwise use any Apexelle content except as expressly permitted by these Terms or by Apexelle in writing.

You may not use the Apexelle name, logo, trademarks, Product names, slogans, packaging images, or other brand assets in domain names, social media handles, keywords, metatags, advertisements, marketplace listings, sponsored search terms, or unauthorized promotional materials without our prior written consent.


22. Third-Party Websites, Apps, Services, and Marketplaces

The Services may contain links to third-party websites, apps, payment processors, shipping carriers, analytics tools, email providers, SMS providers, social media platforms, marketplace pages, embedded content, or other third-party services.

Apexelle does not control and is not responsible for third-party websites, services, policies, content, practices, availability, security, or accuracy. Your use of third-party services is at your own risk and may be governed by separate terms and privacy policies.

Products purchased from third-party sellers may be subject to the terms, return policies, shipping policies, and customer service practices of those sellers. Apexelle is not responsible for products purchased from unauthorized sellers and may not be able to verify authenticity, storage conditions, safety, or eligibility for refunds, replacements, or support.

Apexelle may use third-party e-commerce platforms, checkout providers, payment processors, website apps, analytics tools, shipping providers, customer support tools, subscription tools, email/SMS providers, review tools, and other service providers to operate the Site and provide the Services.


23. Privacy; Consumer Health Data

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, disclose, store, and protect personal information.

If Apexelle offers wellness quizzes, health-related forms, personalized product suggestions, symptom-related questionnaires, practitioner referrals, or similar features, certain information you provide may be considered health-related information or consumer health data under applicable laws. Such information may be subject to additional disclosures in our Privacy Policy or Consumer Health Data Privacy Notice, where applicable.

By using the Services, you consent to our collection and use of information as described in our Privacy Policy and any applicable privacy notices.


24. Product Safety; Adverse Events; Recalls

If you believe you have experienced an adverse event or safety issue related to an Apexelle Product, stop using the Product and contact a qualified healthcare professional. You may also contact Apexelle at inquiry@apexelle.com with your order number, Product name, lot number, expiration date, and a description of the issue.

Apexelle may contact customers regarding Product safety, quality, recalls, corrections, or important Product notices. You agree that we may use the contact information associated with your order or account for such communications, where permitted by law.


25. California Proposition 65 Notice

Some Products may require warnings under California’s Safe Drinking Water and Toxic Enforcement Act of 1986, commonly known as Proposition 65. If required, Apexelle will provide applicable warnings on Product pages, labels, packaging, or other notices.

California residents may contact us at inquiry@apexelle.com for more information about Product warnings, where applicable.


26. Geographic Availability; International Use

Apexelle.com is intended for the U.S. market. Availability of the Site or Products in a jurisdiction does not mean that the Products, claims, content, or Services are appropriate or lawful in every jurisdiction.

You are responsible for complying with local laws, import rules, customs requirements, and Product restrictions in your jurisdiction. We may refuse or cancel orders where we believe shipment or sale may violate applicable law, marketplace rules, carrier restrictions, customs requirements, or Apexelle policies.


27. Accessibility

Apexelle is committed to making its website accessible and usable. If you experience difficulty accessing any part of the Site, please contact us at inquiry@apexelle.com and describe the issue, the page, and the assistive technology you use, if applicable.


28. Warranty Disclaimer

To the fullest extent permitted by law, the Services and Products are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied.

Apexelle disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, uninterrupted operation, and any warranties arising from course of dealing or usage of trade.

We do not warrant that the Services will be uninterrupted, secure, error-free, virus-free, current, accurate, or available at any particular time or location. We do not warrant that any Product will meet your expectations, produce a particular result, or be suitable for your individual health needs.

Some jurisdictions do not allow certain warranty exclusions, so some of the above exclusions may not apply to you.


29. Limitation of Liability

To the fullest extent permitted by law, Apexelle, Chiony Integrative Health Corp, and their affiliates, officers, directors, employees, contractors, agents, licensors, suppliers, service providers, and partners shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost data, loss of goodwill, business interruption, personal reliance, or other intangible losses, arising out of or relating to the Services, Products, these Terms, or your use of or inability to use the Services or Products.

To the fullest extent permitted by law, Apexelle’s total liability for any claim arising out of or relating to the Services, Products, or these Terms shall not exceed the amount you paid to Apexelle for the specific Product or service giving rise to the claim during the six (6) months before the event giving rise to the claim, or one hundred U.S. dollars (US $100), whichever is greater.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.


30. Indemnification

You agree to defend, indemnify, and hold harmless Apexelle, Chiony Integrative Health Corp, and their affiliates, officers, directors, employees, contractors, agents, licensors, suppliers, service providers, and partners from and against any claims, demands, actions, losses, liabilities, damages, judgments, settlements, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

  • Your use or misuse of the Services or Products;
  • Your breach of these Terms;
  • Your violation of any law, regulation, or third-party right;
  • Your User Content, reviews, testimonials, or submissions;
  • Your unauthorized resale, advertising, distribution, or promotion of Products;
  • Your disease claims, health claims, or Product representations;
  • Your participation in any affiliate, practitioner, influencer, wholesale, or reseller program.

Apexelle reserves the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.


31. Termination; Suspension

We may suspend, restrict, or terminate your access to the Services, close your account, cancel orders, refuse service, or terminate program participation at any time if we believe you have violated these Terms, provided false information, engaged in fraud, created risk, made unauthorized claims, purchased for unauthorized resale, or otherwise acted in a way that may harm Apexelle, users, partners, Product safety, or legal compliance.

You may stop using the Services at any time. Any provisions that by their nature should survive termination shall survive, including intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and payment obligations.


32. Dispute Resolution; Binding Arbitration; Class Action Waiver

Please review this section carefully. It affects your legal rights.

You and Apexelle agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Services, Products, purchases, communications, advertising, privacy, or any relationship between you and Apexelle through informal resolution.

Before initiating arbitration or a court proceeding, the party bringing the claim must send written notice describing the dispute and requested relief to the other party. Notices to Apexelle should be sent to:

Chiony Integrative Health Corp
Attn: Legal Department
708 Main Street, 10th FL, Houston, Texas, 77002
Email: inquiry@apexelle.com

The parties agree to attempt in good faith to resolve the dispute for at least thirty (30) days after notice is received.

If the dispute is not resolved informally, you and Apexelle agree that any claim shall be resolved by binding individual arbitration, except for claims that may not be arbitrated under applicable law or claims eligible for small claims court.

Arbitration shall be conducted by a single neutral arbitrator under the rules of the American Arbitration Association, unless the parties agree otherwise. The arbitration shall be conducted in English. The location, method, and governing rules shall be selected in accordance with applicable law and the arbitration provider’s rules.

No class actions: You and Apexelle agree that each may bring claims only in an individual capacity and not as a plaintiff or class member in any class, collective, consolidated, private attorney general, or representative proceeding.

Jury trial waiver: To the fullest extent permitted by law, you and Apexelle waive any right to a jury trial for any dispute not resolved through arbitration.

The arbitrator may award relief only on an individual basis and only to the extent necessary to resolve the individual claim. The arbitrator may not award relief for or against anyone who is not a party to the arbitration.

Nothing in this section prevents either party from seeking temporary or preliminary injunctive relief in a court of competent jurisdiction to protect intellectual property, confidential information, Product safety, brand integrity, or against unauthorized resale or unlawful advertising.


33. Governing Law

These Terms and any dispute arising out of or relating to these Terms, the Services, or Products shall be governed by the laws of the State of Texas, without regard to conflict of law principles, except where applicable consumer protection laws require otherwise.

If you are a consumer, you may have rights under the laws of your state that cannot be waived by contract. Nothing in these Terms limits rights that cannot be limited under applicable law.


34. Force Majeure

Apexelle shall not be liable for any delay, failure, loss, or damage caused by events outside our reasonable control, including natural disasters, severe weather, war, terrorism, civil unrest, labor disputes, supply chain disruptions, transportation delays, customs delays, pandemics, epidemics, governmental actions, power failures, internet failures, cyber incidents, carrier delays, or acts of third parties.


35. Miscellaneous

These Terms, together with any policies and additional terms referenced herein, constitute the entire agreement between you and Apexelle regarding the Services and supersede any prior or contemporaneous understandings.

If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision shall be modified or severed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms in connection with a merger, acquisition, reorganization, sale of assets, change of control, or by operation of law.

Headings are for convenience only and do not affect interpretation.


36. Contact Information

If you have questions about these Terms, please contact us:

Chiony Integrative Health Corp
Website: apexelle.com
Mailing Address: 708 Main Street, 10th FL, Houston, Texas, 77002
Email: inquiry@apexelle.com


FDA Disclaimer: Statements made about dietary supplement Products have not been evaluated by the U.S. Food and Drug Administration. Apexelle Products are not intended to diagnose, treat, cure, or prevent any disease.